All Care Plans Include...
All the time
- Host using high performance solid state storage. The latest cloud server technology means that performance is optimised even though demand can vary.
- Monitor the site - I guarantee 99% uptime (my cloud provider guarantees 99.9% but I need to allow for some maintenance*) keep a watching brief for any urgent security updates and apply these ad hoc
- Keep a watching brief for and install urgent security updates.
- Keep add-on software licences up-to-date. All plans include paid premium plugin licences to a value of $350 pa. If you have extra requirements these extras are factored into your plan charges.
Every Month
- Check for web site traffic metrics and email a weekly report. Any issues that may surface are researched and fixed as necessary
- Backup the entire site
- Update to current software versions and test (restore backup and fix if any problems)
- Measure and optimise site performance.
- Monthly usage report - new and returning users, pages accessed etc
Specific Plans Plus...
Personal plan - $45 pm
Tweaks and fixes.
Business plan - $60 pm
Website care report. Tweaks and fixes plus weekly /daily (as required) backups and up to 30 mins additional tasks (non-transferable). Extra tasks $75ph
Performance plan (for high access sites) - $95
As above plus bespoke performance specifications eg. extra storage, extra processors and extra bandwidth. Required for high traffic ecommerce or membership sites.